The majority of companies are way too bureaucratic and hierarchical for their own good. They don’t use the assets and capabilities that they have effectively and are failing to achieve their true potential. In fact, based on the work of Gary Hamel of the London...
I was a newly commissioned officer in the Royal Air Force when I was asked to inspect a junior airwoman. It was a task that fell to me because I was the Duty Officer that night. The formal inspection was part of her punishment for breaking some rule or other. She was...
We create job descriptions so that people know what we’re employing them to do and we sit them in teams of people that are doing similar things at the same time. Then we keep an eye on them to ensure that they do what we’ve told them to. We hire HR experts to help us...
‘Shoes must be polished before meetings with clients’; ‘Men must wear a tie at all times in the office’; ‘The kitchen is not a meeting room’; ‘You must eat your lunch during your official lunch break and at no other time’; ‘No more than one personal item on your...
